Terms, refunds and privacy

Who we are

This site and its products are run by W A A R LIMITED, a company incorporated in Hong Kong (Company Registration 1711217, Business Registration 59466352).

Office E, 25/F, King Palace Plaza, 55 King Yip Street, Kwun Tong, Kowloon, Hong Kong.
Email: support@waar.com.hk

Terms of sale

• What you buy. Everything we sell here is a digital product; nothing is shipped. Bernard is the Bernard kit (a study teacher that your own Claude Code installs on your Mac) and two written guides, how to install and how to use. The small kits (the Reel Kit, the Stats Exam 1 guide, and the other kits sold on this site) are a zip of files you download, and where the page says so, a link to a template. Each page says exactly what's in the file and what you need to use it.
• Price and payment. Prices are shown in US dollars and include everything we charge. Payment is taken by Stripe; we never see or store your card details.
• Delivery. Right after payment Stripe sends you to your download page, where you get the kit and the guides, and emails your receipt. Keep that page's address. Lost it? Email us from the address you paid with and we'll send the kit by hand.
• Your licence. You can use the guide and code for yourself and change them however you like. Please don't resell or share the paid files.
• Other services. The assistant uses services run by other companies, such as Google Gemini and Anthropic's Claude. They have their own terms and prices, and they can change. We list what you'll need before you buy.
• No guarantees beyond these terms. We test the guide carefully, but software and outside services change. If something doesn't work, email us and we'll help you get it running.
• These terms are governed by the laws of Hong Kong.

Refunds

Bernard and the kits are digital downloads you get right after paying, so all sales are final and we don't give refunds. Please read what you'll need on the product's page before you buy; each one lists it above the buy button. If something doesn't work, email support@waar.com.hk from the address you bought with and we'll help you get it running.

Privacy

• What we collect. Your email address, when you join a waitlist or buy. When you pay, Stripe handles your payment details under its own privacy policy.
• Why. To send you what you bought, answer your questions, and tell waitlist members when a product launches.
• What we don't do. We don't sell or rent your details to anyone.
• Where it's kept. Waitlist emails are stored privately with our hosting provider, Vercel. Purchase records are kept by Stripe.
• Your choice. Email support@waar.com.hk to see, correct or delete what we hold about you, or to leave a waitlist.

Informativa privacy per il modulo di contatto (Italiano)

• Titolare del trattamento. W A A R LIMITED, Office E, 25/F, King Palace Plaza, 55 King Yip Street, Kwun Tong, Kowloon, Hong Kong (Company No. 1711217). Contatto: support@waar.com.hk.
• Quali dati. Quelli che inserisci nel modulo di waar.com.hk/ai/: nome, attività, città, telefono o email e, se vuoi, un messaggio.
• Perché. Per rispondere alla tua richiesta e ricontattarti riguardo ai servizi di consulenza AI (Evolve Studio). Base giuridica: il tuo consenso, che dai spuntando la casella, e le misure precontrattuali che chiedi tu (art. 6, par. 1, lett. a e b, GDPR).
• Chi li vede. Solo chi risponde alle richieste per conto del titolare. Non vendiamo e non cediamo i tuoi dati. Sono conservati dal nostro fornitore di hosting, Vercel, e ci vengono inoltrati anche per email.
• Dove. Il titolare è a Hong Kong, quindi i dati sono trattati fuori dallo Spazio economico europeo. Se vivi nello Spazio economico europeo, scrivici per qualsiasi domanda su questo trasferimento.
• Per quanto tempo. Fino a 12 mesi dalla richiesta, o fino a quando ci chiedi di cancellarli. Se diventi cliente, i dati seguono il contratto.
• I tuoi diritti. Puoi chiederci accesso, rettifica, cancellazione, limitazione, portabilità e opposizione, e ritirare il consenso quando vuoi, scrivendo a support@waar.com.hk. Puoi anche presentare un reclamo al Garante per la protezione dei dati personali (garanteprivacy.it).
• Fatture. Le fatture sono emesse da W A A R Limited (Hong Kong).